General Terms and Conditions with Customer Information

1. scope of application
2. conclusion of contract
3. prices and terms of payment
4. delivery and shipping conditions
5. right of revocation
6. retention of title
7. liability for defects
8. indemnification in case of violation of third party rights
9. redemption of gift vouchers
10. applicable law
11. place of jurisdiction
12. information on online dispute resolution

1. scope of application

1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of "JEDI Sports e.K." (hereinafter referred to as "Seller") apply to all contracts concluded by a customer. (hereinafter referred to as "Seller"), shall apply to all contracts concluded by a consumer or entrepreneur (hereinafter referred to as "Customer") with the Seller regarding the goods offered by the Seller in his online shop. The inclusion of the Customer's own terms and conditions is objected to unless otherwise agreed.

1.2 These GTC apply accordingly to the purchase of vouchers if and insofar as nothing to the contrary has been expressly agreed.

1.3 A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.

1.4 An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

2 Conclusion of contract

2.1 The presentation of the goods, in particular in the online shop, does not constitute a binding offer by the seller.

2.2 First, the customer places the selected goods in the shopping basket. In the following step, the ordering process begins, in which all necessary data for order processing are recorded.
At the end of the ordering process, a summary of the order and contract data appears. Only after confirming this order and contract data by clicking on the button concluding the order process does the customer submit a binding offer to purchase the goods contained in the shopping basket.

The customer can also submit this offer to the seller by fax, email, post or telephone.

2.3 The Seller accepts the Customer's offer by the following possible alternatives:

- sending a written order confirmation or an order confirmation in text form (fax or email)
or
- requesting payment from the customer after the order has been placed
or
- delivery of the ordered goods

Decisive for the time of acceptance is the first alternative that has occurred.

The period for acceptance of the offer begins on the day after the customer sends the offer and ends with the expiry of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this shall constitute a rejection of the offer. The customer is then no longer bound by his declaration of intent.

2.4 If the payment method "Paypal Express" is selected, the payment will be processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "Paypal"). The Paypal user agreement applies here; this can be accessed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or for customers without their own Paypal account: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.
If the customer selects the payment method "PayPal" or "PayPal Express" for the payment of his purchase, he submits his offer by clicking the button that concludes the ordering process. If the customer also issues the payment order to PayPal at the same time by clicking on this button, the seller declares acceptance of the customer's offer at the time of issuing the payment order, in deviation from the above regulations. 2.5.

2.5 The text of the contract concluded between the Seller and the Customer shall be stored by the Seller. The text of the contract shall be stored on the Seller's internal systems. The customer can view the General Terms and Conditions at any time on this page. The order data, the cancellation policy and the General Terms and Conditions shall be sent to the customer by email. After completion of the order, the text of the contract is accessible to the customer free of charge via his customer login, provided he has opened a customer account.


2.6 All entries made are displayed before the order button is clicked and can be viewed by the customer before the order is sent and corrected by pressing the back button of the browser or the usual mouse and keyboard functions. In addition, buttons for correction are available to the customer, if available, and are labelled accordingly.


2.7 The contractual language is German.

2.8 It is the customer's responsibility to provide a correct email address for contacting and processing the order, as well as to set the filter functions in such a way that emails relating to this order can be delivered.

3. prices and terms of payment

3.1 The prices shown are final prices including the statutory value added tax, unless otherwise agreed.
If additional shipping costs are incurred, this can be found in the product description.

3.2 If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer to the customs or tax authorities responsible there or to credit institutions.
The customer is advised to enquire about the details with the respective institutions or authorities before placing the order.

3.3 The customer can select the payment methods available in the online shop.

3.4 If payment is made in advance by bank transfer, payment is due immediately after conclusion of the contract, unless otherwise agreed.

3.5 If payment is made by "PayPal", the payment will be processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. The terms of use of PayPal apply. These can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.

3.6 When paying on account via "PayPal Invoice", the payment is processed by PayPal.
The purchase price is due after delivery of the goods and is to be paid to PayPal within 30 days of receipt of the invoice, unless a different payment deadline is specified.
The purchase on account requires a successful credit check by PayPal.
If the customer is permitted to purchase on account after the creditworthiness has been checked, the seller assigns his claim to PayPal, therefore payment can only be made to PayPal with debt-discharging effect.
The remaining contractual relationship as well as rights and obligations towards the seller and the seller remain unaffected by this method of payment.
Otherwise, the General Terms of Use for the use of PayPal's purchase on account apply: https://www.paypal.com/de/webapps/mpp/ua/pui-terms.

3.7 Installment purchase by easyCredit

The following supplementary General Terms and Conditions (hereinafter referred to as "GTC") apply between you and the seller for all contracts concluded with the seller in which the instalment purchase by easyCredit (hereinafter referred to as "instalment purchase") is used.
In the event of a conflict, the supplementary GTC take precedence over any other general terms and conditions of the seller.
An instalment purchase is only possible for customers who are consumers in accordance with § 13 BGB (German Civil Code) and have reached the age of 18.

Instalment purchase
With the support of TeamBank AG Nuremberg, Beuthener Straße 25, 90471 Nuremberg, Germany (hereinafter referred to as "TeamBank AG"), the seller offers you the option of payment by instalments as a further payment option. The seller reserves the right to check your creditworthiness. For further details, please refer to the payment by instalments data protection notice in the order section.

If the use of hire purchase is not possible due to insufficient creditworthiness or the seller's turnover limit being reached, the seller reserves the right to offer you an alternative settlement option.
With an instalment purchase you decide to pay the purchase price in monthly instalments over a fixed term, whereby the final instalment may differ from the previous instalment amounts. Ownership of the goods remains reserved until full payment has been made.
The receivables arising from the use of the instalment purchase are assigned by the seller to TeamBank AG within the framework of a current factoring contract. Payments can only be made to TeamBank AG with debt-discharging effect.

Payment by instalments via SEPA direct debit
With the SEPA direct debit mandate issued with the purchase by instalments, you authorise TeamBank AG to collect the payments to be made through the purchase by instalments from your current account specified in the order process at the credit institution specified there by means of a SEPA direct debit. TeamBank AG will notify you of the collection by e-mail no later than one calendar day before the SEPA direct debit is due (pre-notification/advance notice). The collection will take place at the earliest on the date specified in the pre-notification. A later, more timely collection may take place.
If there is a reduction in the purchase price amount between the pre-notification and the due date (e.g. due to credit notes), the amount debited may differ from the amount stated in the pre-notification.You must ensure that there are sufficient funds in your current account at the time of the due date. Your bank is not obliged to honour the direct debit if there are insufficient funds in your current account.
If a return debit note is made due to insufficient funds in the current account, due to an unjustified objection by the account holder or due to the expiry of the current account, you will be in default even without a separate reminder, unless the return debit note results from a circumstance for which you are not responsible.

The fees charged by your TeamBank AG bank in the event of a return debit note will be passed on to you and must be paid by you.
If you are in default, TeamBank AG is entitled to charge a reasonable reminder fee or interest on arrears at a rate of five percentage points above the base rate of the European Central Bank for each reminder.
Due to the high costs associated with a return debit note, we ask you not to object to the SEPA debit note in the event of a withdrawal from the purchase contract, a return or a complaint.
In these cases, the payment will be reversed in agreement with the seller by transferring the corresponding amount back or by issuing a credit note.

3.8 In the case of payment by "SOFORT", the payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "SOFORT"). In order to be able to use the payment method, the customer requires an online banking account with PIN/TAN procedure that has been activated for participation in "SOFORT", with which he can legitimise himself accordingly during the payment process and confirm the payment instruction to "SOFORT". The payment will be carried out by "SOFORT" immediately after completion of the payment process and the customer's bank account will be debited. More detailed information on the "SOFORT" payment method can be found on the Internet at https://www.klarna.com/sofort/.

3.9 The Seller additionally offers the Customer the possibility of financing the purchase price for certain specifically designated items via the Seller's partner bank. The following requirements must be met for this:

- The minimum age of the customer is 18 years.

- The customer's place of residence is in Germany.

- Delivery is made within Germany.

- The customer and borrower are identical.

- The customer has a current account at a German bank or savings bank.

- The customer can present a current proof of income.

- The customer has a residence and work permit as well as a current certificate of registration if he is a foreign citizen.

4. delivery and shipping conditions

4.1 The delivery of goods by dispatch shall be made to the delivery address specified by the customer. In deviation from this, in the case of payment by PayPal, the delivery address deposited by the customer with PayPal at the time of payment shall be decisive.

4.2 If the Seller incurs additional costs due to the provision of an incorrect delivery address or an incorrect addressee or other circumstances that lead to the impossibility of delivery, these costs shall be reimbursed by the Customer, unless the Customer is not responsible for the incorrect information or impossibility. The same applies in the event that the customer was temporarily prevented from accepting the service, unless the seller has given him reasonable prior notice of the service. The costs of sending the goods are excluded from this regulation if the customer has effectively exercised his right of withdrawal. In this case, the statutory provision or the provision made by the seller shall apply.


4.3 In the event of an agreed collection by the customer, the seller shall inform the customer that the goods ordered by him are ready for collection. After receipt of this e-mail, the customer may collect the goods at the seller's registered office or at an agreed location by arrangement with the seller. In this case, no shipping costs shall be incurred.

4.4 Vouchers shall be provided to the customer in the following form:

• by e-mail
• by download
• by post

5. right of revocation

5.1 If the customer is a consumer, he is generally entitled to a right of withdrawal.

5.2 The right of withdrawal is governed by the Seller's cancellation policy.

5.3 Consumers who do not belong to a member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address are outside the European Union at the time of conclusion of the contract do not have a right of withdrawal.

6 Retention of title

Insofar as the Seller makes advance performance, the goods shall remain the property of the Seller until the purchase price has been paid in full.

7 Liability for defects

7.1 With regard to the warranty, the provisions of the statutory liability for defects shall apply unless otherwise agreed.

- In the case of used goods, the warranty period shall be one year from delivery of the goods, in deviation from the statutory provisions. The shortened one-year warranty period does not apply to


- in the case of goods which have been used in accordance with their customary use for a building and have caused its defectiveness,

- to claims for damages and reimbursement of expenses of the customer


- or in the event that the seller has fraudulently concealed the defect.

A possible obligation of the seller to provide updates for digital products, when purchasing goods with digital elements, is also not affected by this restriction.

7.2 The Customer is requested to complain to the delivery agent about goods delivered with obvious transport damage and to inform the Seller of this. Failure to do so shall have no effect whatsoever on the customer's statutory or contractual claims for defects.

8. indemnification in case of infringement of third party rights

If, in addition to the delivery of the goods, the Seller owes the Customer under the contract the processing of the goods in accordance with certain specifications of the Customer, the Customer shall ensure that the content provided to the Seller by the Customer for this purpose does not infringe the rights of third parties. The contracting parties agree that the customer shall indemnify the seller against claims of third parties in this context, unless the customer is not responsible for the infringement. The indemnification shall also include the assumption of the reasonable costs of the necessary legal defence, including all court costs and lawyers' fees in the statutory amount. In the event of a claim by a third party, the customer is obliged to provide the seller immediately, completely and truthfully with all information required for the examination of the claims and a defence.

9. redemption of gift vouchers

9.1 Gift vouchers purchased through the Seller's online shop ("Gift Vouchers") may also only be redeemed in the Seller's online shop.

9.2 Gift Vouchers and remaining balances of Gift Vouchers may be redeemed until the end of the third year following the year of purchase of the Gift Voucher. Any remaining balances will be credited to the customer's Gift Voucher Account until the expiry date.

9.3 Gift vouchers can only be redeemed before the order process is completed. A subsequent redemption does not take place.

9.4 Several gift vouchers can be redeemed within one order.

9.5 Gift vouchers can only be redeemed for the purchase of goods.
The purchase of additional Gift Vouchers cannot be paid for by Gift Voucher.

9.6 If the value of a Gift Voucher is insufficient to pay for the relevant order, the difference may be paid using one of the other payment methods offered.

9.7 Credit balances on Gift Vouchers will not be paid out and will not accrue interest.

9.8 Gift vouchers are generally transferable.
The Seller may make payment with discharging effect to the Customer redeeming the respective Gift Voucher. This shall not apply if the Seller has knowledge or grossly negligent ignorance of the possible ineligibility, legal incapacity or lack of representative authority of the respective holder.

10 Applicable law

10.1 The law of the Federal Republic of Germany shall apply to the exclusion of the laws on the international purchase of movable goods.
The statutory provisions on the restriction of the choice of law and on the applicability of mandatory provisions, in particular of the state in which the customer has his habitual residence as a consumer, shall remain unaffected.

10.2 This choice of law does not apply with regard to the statutory right of withdrawal for consumers if they do not belong to a Member State of the European Union at the time of conclusion of the contract and their sole place of residence and delivery address are outside the European Union at the time of conclusion of the contract. 11.

11. place of jurisdiction

If the customer is a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the Seller's registered office.
If the customer has its registered office outside the territory of the Federal Republic of Germany, the Seller's registered office shall be the exclusive place of jurisdiction for all disputes arising from this contract if this contract or claims arising from this contract can be attributed to the customer's professional or commercial activity.
Nevertheless, in the aforementioned cases, the Seller is also entitled to bring an action before the court at the Customer's place of business.

12 Information on online dispute resolution

The platform for online dispute resolution of the EU Commission can be accessed on the Internet at the following link: https://ec.europa.eu/odr.

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
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